Terms & Conditions
TERMS & CONDITIONS
Azvan Perfume | Last updated: 13 October 2026
1. About these terms
These terms apply to our digital business card, WhatsApp Store, product enquiries and orders. Azvan Perfume is based in Nadiyad. By using our pages or placing an order, you agree to these terms and the accompanying Privacy, Refund & Cancellation, and Shipping & Delivery policies. Nothing in these terms limits rights available under applicable Indian consumer law.
2. Product information
Please check the product name, bottle size, quantity and confirmed price before ordering. Product photographs are for identification; screen settings and packaging updates may affect appearance. Fragrance preferences and the way a fragrance performs can vary between individuals. Please contact us before purchase if you require clarification. We do not make medical claims for our products.
3. Orders and acceptance
Sending a cart or enquiry through WhatsApp is a request, not a final order confirmation. An order is accepted only after we confirm product availability, delivery serviceability, the final payable amount and payment arrangements. Please provide accurate contact and delivery details. If an item is unavailable or a listing contains an error, we will explain the issue before confirming the order; any alternative requires your agreement. If an accepted order cannot be fulfilled, we will arrange an appropriate refund.
4. Prices and payments
Catalog prices are displayed in Indian Rupees. Any shipping charges and applicable taxes or additional charges will be disclosed before order acceptance. Price changes apply prospectively and do not change the amount agreed for an accepted order without your consent. Make payments only using details confirmed through our official contact. Never share OTPs, passwords or complete payment-card credentials.
5. Delivery, cancellation and refunds
Estimated transit is 6–7 courier working days after handover to the courier; this is not a guaranteed delivery date. Dispatch arrangements, charges and destination availability are confirmed before acceptance. Cancellation requests may be made before dispatch. Opened or used perfumes and change-of-mind purchases are not normally eligible for return. Wrong, damaged or leaking items should be reported within 48 hours of delivery with photographs. Approved refunds are processed to the original payment method within 7–10 working days. Please read the detailed policies for the process and statutory-rights exceptions.
6. Safe use and responsible access
Follow product-label directions. Keep perfumes away from flames, heat and children; avoid eyes and ingestion. Discontinue use if irritation occurs and obtain appropriate medical advice when needed. Do not misuse this website, submit false information or use our brand assets without permission.
7. Support and disputes
Contact us first so we can try to resolve a concern fairly. Applicable Indian law governs these terms, without restricting access to the consumer authorities or courts available to you under law. Policy updates will be posted here and will not retrospectively remove rights relating to an accepted order.
Contact: Azvan Perfume, Nadiyad
WhatsApp / phone: +91 9898676486
Email: azvanperfumes@gmail.com