PRIVACY POLICY

Azvan Perfume | Last updated: 13 October 2026

1. Scope

This policy describes how Azvan Perfume handles information supplied through our digital business card, WhatsApp Store, enquiries and orders. Our website is hosted on Samparkcard, and WhatsApp communications are handled through WhatsApp. These providers operate under their own privacy terms as well as any arrangements applicable to our use of their services.

2. Information involved

Depending on your interaction, we may receive your name, telephone number, email address, delivery address, product selections, enquiry messages, order details and payment-confirmation references. If you request help with a damaged or incorrect item, we may receive photographs and related correspondence. Website and communication providers may process technical information such as IP addresses, device/browser details, cookies and service logs under their own policies. We do not ask customers to send passwords, OTPs or complete card credentials.

3. Why information is used

We use relevant information to answer enquiries, confirm and fulfil orders, coordinate delivery, provide customer support, handle cancellations or refunds, prevent misuse and meet applicable legal or accounting requirements. We will seek any consent required by applicable law for additional uses. Promotional communications should be sent only with the appropriate consent; you may ask us to stop promotional messages at any time. Necessary messages about an active order may still be sent.

4. Sharing and external services

Information may be shared with the website/communication services involved in your interaction, delivery partners and payment providers where necessary to complete the service you request. Only relevant information should be shared for those purposes. Information may also be disclosed when legally required or necessary to address fraud or protect legal rights. We do not authorise the sale of customer personal information. External links, WhatsApp and payment services are subject to the respective provider's privacy practices; please review them before using those services.

5. Cookies, security and retention

The hosting platform may use cookies or similar technologies to operate the site and maintain preferences or sessions. You can manage browser cookie settings, although some features may not work correctly if cookies are blocked. We aim to handle customer information responsibly and restrict unnecessary access, but no online transmission or storage method can be guaranteed completely secure. Information should be retained only for as long as needed for the stated purposes, support, dispute resolution or applicable legal requirements.

6. Your requests

Contact us to request access, correction or deletion of information you have provided, withdraw consent where applicable, or raise a privacy concern. We may need to verify your identity without requesting unnecessary sensitive information. Some records may need to be retained to fulfil an active order or comply with law. Please do not submit another person's information without authority. Our store is intended for purchases by adults or with appropriate adult supervision.

7. Contact and updates

For privacy requests, contact Azvan Perfume, Nadiyad.

Email: azvanperfumes@gmail.com

WhatsApp / phone: +91 9898676486

Updates will be posted on this page with the revised date. Any additional consent required by law will be obtained separately.