Shipping & Delivery Policy
SHIPPING & DELIVERY POLICY
Azvan Perfume | Last updated: 13 October 2026
1. Serviceability and order confirmation
Delivery availability depends on the destination, courier serviceability and any handling restrictions applicable to perfumes. Please share the complete delivery address and PIN code when enquiring. We will confirm whether delivery is available before accepting the order. Our business location is Nadiyad; this page does not promise service to every destination.
2. Charges and dispatch arrangements
Shipping charges, the final order total, payment arrangements and expected dispatch details will be communicated before order acceptance. Shipping is not automatically free. Please do not assume a dispatch deadline unless we have confirmed it for your order. If a product or route is unavailable, we will explain this before acceptance and seek your agreement to any alternative.
3. Delivery estimate
The estimated courier transit time is 6–7 courier working days after the parcel is handed over to the courier. This estimate excludes order processing and time before dispatch. Courier working days depend on the carrier's operating calendar and normally exclude its non-working days and relevant holidays. Delivery dates are estimates, not guarantees. Remote-area service, weather, public holidays, courier disruptions or other events outside reasonable control may cause delays. We will assist with reasonable delivery follow-up.
4. Delivery information and tracking
Please provide a correct name, complete address, PIN code and reachable telephone number. Contact us promptly if an address needs correction; changes after dispatch may not be possible. Tracking details will be shared when available. If tracking shows an unexpected delay, a delivery attempt you did not receive or an incorrect delivered status, contact us promptly with the order reference.
5. Failed delivery and redelivery
An incomplete or incorrect address, an unreachable recipient or a missed delivery attempt may result in redelivery or return to origin. Any additional redelivery charges will be explained and agreed before arranging a further shipment. We will assess returned shipments fairly and communicate the available resolution; a failed attempt does not automatically remove your rights under law.
6. Receiving your parcel
Check the outer packaging when the parcel arrives and note visible damage with the courier where possible. Report wrong, damaged or leaking items within 48 hours of delivery with clear photographs and keep the packaging for review. Please refer to our Refund & Cancellation Policy for the claim process. This prompt-reporting request does not override statutory rights.
7. Shipping support
Azvan Perfume, Nadiyad
WhatsApp / phone: +91 9898676486
Email: azvanperfumes@gmail.com
Include your order reference and tracking number, if available, when requesting assistance.